In this case, you can either try disabling the firewall or the antivirus from running at startup altogether. ![]() ![]() If your internet connection is slow or weak, Gmail will have trouble receiving and loading emails.Ī number of antiviruses have the ‘Firewall’ feature enabled by default, which could lead to an error, since it may be blocking emails. If you are using other third-party email clients (Gmail, Yahoo, MacMail, etc.), ensure that the mail client settings are correct. You need an active internet connection to receive emails. Make sure you have an active internet connection: Downdetector is one such popular service that you can rely upon. To do this, you can do a simple Google search or go to some website that helps detect if a particular service is not working. To change Outlook to work online, select Send/Receive > Preferences > Work Offline. When you are unable to receive emails on Gmail, you can check if the servers are down. There is always a chance that you delete the email you are looking for accidentally. To find your mail, you can go to the spam folder and in case you find it, you can move it to the inbox by selecting 'Report not spam' or 'Move to inbox'.
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